News & analysis, rated.
Breaking AI developments, in-depth guides, real-world case studies, and analysis — each one rated so you know what matters.
Forrester: Half of customer service jobs vanish by 2030 as AI takes over
Forrester predicts 50% of customer service roles will disappear by 2030, driven by AI handling work that doesn't require human-level intelligence. What this means for hiring, training, and workforce planning.
Front-line managers drive improvement plans, survey shows
SafetyCulture survey finds managers overseeing front-line workers are best positioned to identify problems and set priorities. Here's what the data reveals.
Menopause Leave Gaps Cost Employers Talent and Productivity
An NFP report found menopause symptoms peak during women's career-building years, driving absenteeism and turnover. Employers treating it as a policy blind spot are losing workers and output.
OSHA Inspector Sues DOL Over Manager's Sexual Harassment
An OSHA inspector filed suit against the Department of Labor alleging sexual harassment by a manager. The case underscores employer liability for supervisor misconduct under federal law.
Remote work is widening the entry gap for new college graduates
HR Dive reports remote work policies are limiting early-career hiring opportunities for recent grads. New data reveals the hiring and onboarding gap — and what it means for your talent pipeline.
31% of US workers engaged as notification overload erodes productivity
Employee engagement hit a decade low as workers report distraction every 15-30 minutes from fragmented tools. Why work design—not just morale—drives the crisis.
70% of job candidates now query AI before applying. Your employer brand isn't ready.
A study of 300+ job seekers across seven countries reveals candidates use AI to simulate interviews, validate culture fit, and discover employers—often trusting algorithmic narratives over your official content. Here's what's actually changing hiring.
Business analysts hire fastest; truck drivers take 65 days
Monster's analysis of 30 high-volume occupations reveals a 2-to-1 gap in hiring speed. Business analysts fill in weeks; CDL drivers, sales roles, and specialized technical jobs stretch to two months.
70% of job applicants now use AI to apply, but your hiring process can't spot them
A million assessments reveal graduates outperform peers on AI-readiness skills, yet employers close job pipelines early and miss the strongest candidates. Here's what's actually happening in your funnel.
CHROs buried in project work miss strategic risks—here's how to escape
Transformation leaders who get pulled into daily execution lose sight of business shifts and stop hearing early warnings. One CHRO reclaimed focus by delegating decisions and protecting time for CEO alignment.
DOL Says Dual-Role Scheduling Won't Kill Exempt Status—If You Track It Right
Opinion Letter FLSA2026-5 clarifies when salaried employees can pick up hourly shifts without losing exemption. The catch: primary duty must remain exempt work, and you must monitor the balance over time.
AlphaSense hits $7.5B valuation on nearly doubled funding
AlphaSense raised new capital at a $7.5 billion valuation, nearly doubling from its previous round. The AI-native market intelligence platform is betting on enterprise demand for financial and legal research automation.