Our Take
A Gartner vendor assessment without access to the full report is a headline, not a story—we cannot tell you what users actually said or why it matters.
Why it matters
Analyst ratings shape enterprise software buying decisions, but Gartner's detailed findings are paywalled. Without the full report, practitioners cannot separate genuine feedback from marketing framing.
Do this week
Backup team leads: contact your Gartner account representative this week to request the full CloudAlly assessment before your next vendor renewal cycle.
Gartner Published a 2026 OpenText CloudAlly Assessment
Gartner has released a titled report on OpenText's CloudAlly backup and disaster recovery platform. The title indicates the report tracks user satisfaction via "Likes & Dislikes" feedback, a standard Gartner methodology for capturing customer sentiment on vendor products.
OpenText acquired CloudAlly in 2019 and has integrated it into its broader backup and recovery portfolio. The 2026 assessment appears to be a refresh of Gartner's tracking on the product's market standing among users.
Analyst Assessments Drive Enterprise Purchasing
Gartner vendor reports are frequently used by enterprise teams to evaluate backup and disaster recovery solutions. A "Likes & Dislikes" assessment signals where the product succeeds in user workflows and where gaps exist compared to competing offerings.
The full report content is paywalled and not available in public sources. Without access to Gartner's specific findings—the actual praise points, complaint themes, and comparative positioning—this announcement is a notification of publication, not a substantive story. Practitioners evaluating CloudAlly or competing backup platforms cannot act on the title alone.
How to Use This Assessment
If you manage backup infrastructure or oversee disaster recovery vendor selection, request the full Gartner report through your firm's Gartner subscription or contact Gartner directly. The detailed feedback and competitive comparison will be material to your next renewal decision or RFP process.
If you currently use CloudAlly, ask OpenText's account team to share Gartner's top-cited feedback themes (with permission). This can surface feature gaps or configuration issues that other customers have flagged, allowing you to either address them in your own deployment or flag them for the vendor roadmap.